Answers the questions. Sends you the job.
A chatbot on your website, WhatsApp, Messenger and Instagram. It answers the common questions, takes the details and sends the lead to your phone while you work.
From A$79 a month. Half price with a phone-agent plan. See plans
- Hi, I'm Maylands Plumbing's chat assistant. How can I help?
- Hot water's out. Do you cover Midland?
- Yes, we do. What name and mobile can we use?
- Jess. I've added my number.
- Thanks Jess. I've passed it on and someone will ring you.
Your phone · New lead
- Who
- Jess, Midland
- Job
- Hot water out
- Next
- Wants a call back
Whole chat attached
Try the chatbot
Pick a business and have a chat.
Maylands PlumbingChat on our website
What you get
New leadMaylands Plumbing · website chat
Live- Name
- Waiting…
- Needs
- Waiting…
- Suburb
- Waiting…
- When
- Waiting…
- Mobile
- Waiting…
Sent to your phone
A demo with made-up businesses. Nothing you type leaves your browser.
One setup. Wherever they message you.
Same answers, same tone, same lead summary, whether they find you on Google, WhatsApp, Facebook or Instagram. Switch channels to see the same chat in each.
Sits on your site and answers before they pick up the phone.
Maylands PlumbingChat · usually replies straight away
- Hi, do you do hot water repairs in Midland? 9:12 pm✓✓
- We do! Is it gas or electric, and is it urgent? 9:13 pm✓✓
- Electric. No hot water since this morning. 9:14 pm✓✓
- Sorry to hear that. I'll get a plumber to ring you. What's your name and best number? 9:15 pm✓✓
It knows what it knows. The rest comes to you.
Including "what areas do you cover?" for the four-hundredth time, without sighing.
- A message comes in
Website, WhatsApp, Messenger or Instagram.
- Can it answer from your info?
-
Yes: it handles it
- Your hours, services and the suburbs you cover
- Prices, if you want them shown
- Booking requests and quote requests
- Name, mobile, suburb and what the job is
Then: the lead summary goes to your phone.
No: it hands off
- Complaints, or anyone who's upset
- Quotes that need you to look at the job
- Anything it isn't sure about
- Whenever someone asks for a person
Then: it tells them a person will reply, and sends you the whole chat.
One assistant, calls and chat.
Add a chatbot to Tara, our phone agent, and they work from the same information: the same answers, the same booking rules, and one summary on your phone whether the customer rang or typed.
How the phone agent worksJess, MidlandExample customer
- Call · 8:52 pm
Rang, nobody picked up. Tara answered: no hot water, electric, Midland.
- Website chat · 9:10 pm
Asked what a new system costs. Got the range you approved.
- Your phone · 9:11 pm
One lead: hot water replacement, Midland, wants a quote. Call and chat attached.
Two plans. From A$79 a month.
Setup is a one-off, and it's waived on a 12-month term. Add it to a phone-agent plan and it's half price.
Chat Starter
A$79 a month
+ A$290 setup. Setup waived on a 12-month term.
With a phone-agent plan: A$39.50 a month, setup free.
A chat bubble on your website that answers and captures the lead.
- Website chat bubble
- Answers your common questions from your info
- Captures name and number
- Sends each lead to your phone and email
- Monthly summary
Our pick
Chat Pro
A$149 a month
+ A$490 setup. Setup waived on a 12-month term.
With a phone-agent plan: A$74.50 a month, setup free.
Your website, WhatsApp, Messenger and Instagram, with bookings and quotes.
- Everything in Chat Starter
- WhatsApp, Facebook Messenger and Instagram
- Booking requests into your calendar
- Quote and enquiry flows with photo upload
- Replies tuned to your business
- Monthly report
Setup is A$290 for Chat Starter and A$490 for Chat Pro, once.
Chatbot FAQ.
Will it make things up?
Which channels does it work on?
Do I need a website?
Can I see the conversations?
What does it cost?
Works even better with…
- The phone agent from A$199 a month Tara answers the calls you miss, books the job and texts you.
- The website from A$790 Gets you found on Google and makes the phone ring.
- The website bundle Phone agent setup 50% off + first month free Take a website with the phone agent and the setup is discounted, with the first month free.
Stop losing leads to an empty inbox.
Leave your number. We ring you, go through your numbers, no pitch deck.